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On-Demand Saree Pleating & Logistics Platform

Pleat

Pleat

About the project

From a saree booking to doorstep fulfilment. Our own product connects customers, pleaters and delivery logistics in one booking and fulfilment platform.

Client
Our own product
Services
Web & Mobile Apps
Our role
Product Creator & CTO
users8,000+
orders1,900+

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A business that runs on its own.

Every order moves from customer to pleater and back without anyone dispatching it. The app finds the nearest of 40+ pleaters, and the Porter API books the rider, both ways.

Outside the loop

One grievance officer handles customer queries and pleater payouts. Everything else runs itself.

0people dispatching orders
  1. 01Customer orders a pleatIn the app, from wherever they are.App
  2. 02Nearest pleater foundThe system picks the closest of 40+ pleaters to the customer.System
  3. 03Pickup bookedA Porter rider is booked to take the saree to that pleater.Porter API
  4. 04Saree pleatedThe pleater pre-pleats it, ready to wear.Pleater
  5. 05Pleater taps “finished”That one booking triggers the trip back.Pleater
  6. 06Back at the doorPorter returns the saree to the customer.Porter API

Saree pleating, booked from your phone.

Pleat makes saree pre-pleating a doorstep service. Sign in with your mobile number, place an order, and the saree comes back pleated and ready to wear.

We built it from the ground up as our own product: the customer app, operations, order processing and delivery logistics.

Saree pleating, booked from your phone.
Pre-pleated silk saree
Pleat add-order screen with address and saree measurements

Measured to fit, before pickup.

Each order captures what the pleater needs: photos of the saree, hip size, the number of pleats, body height and any notes.

The pickup address is set on a map, and the price is shown before you continue.

Pleat app home screen with today's deal and order status

Ready to wear, straight from the fold.

The saree comes back pre-pleated and folded, so it drapes in minutes instead of a struggle in front of the mirror.

A pre-pleated, folded silk saree
Pleat app welcome screen on a phone
A customer opening the Pleat app at home

Booked from the sofa.

Open the app, book a pleat and get on with the day. Today's deals, live order status and sample work sit on the home screen, with Book Now a tap away.

The saree comes back to the same door, ready for the occasion.

Two women using the Pleat app at home

How we optimised it.

  1. 01

    One platform from the ground up: customer apps, operations, orders and delivery.

  2. 02

    Orders dispatch themselves: the system matches each one to the nearest of 40+ pleaters and books Porter riders through its API, both ways.

  3. 03

    One grievance officer handles queries and payouts. No one else is needed to run day-to-day operations.

  4. 04

    Payment and monetisation workflows on a backend built to scale.

What it enables

A service journey connecting customer demand with fulfilment.

Every layer, one team.

We created the product from concept through deployment and served as CTO, overseeing product architecture, engineering, integrations, and scaling.

7 disciplinesPleat
  • UI/UXUser experience and interface design
  • ProductConcept to launch, as CTO
  • MobileCustomer app
  • WebManagement platform
  • BackendOrders and payments
  • LogisticsPorter API auto-dispatch
  • MatchingNearest of 40+ pleaters
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