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Last updated: [date]
This policy explains how Brown Button Private Limited (“Brown Button”, “we”, “us”) collects and uses personal data when you visit brownbutton.io or contact us. It covers this website only. Data we process inside software we build for clients is governed by our agreements with those clients.
1. Who we are
Brown Button Private Limited Registered office: [registered address], Chennai, Tamil Nadu, India Email: hello@brownbutton.io
2. What we collect
Information you give us — when you fill in our enquiry form, email, call or message us on WhatsApp: your name, phone/WhatsApp number, email, business name, industry, team size, the service you’re interested in, and anything you choose to tell us about your business.
Information collected automatically — if you accept analytics cookies: pages visited, time on page, approximate location (city level), device and browser type, and how you arrived (for example a search engine or campaign link). We do not use this to identify you personally.
ROI calculator — numbers you enter stay in your browser unless you choose to send them to us (for example by requesting your estimate on WhatsApp).
We do not knowingly collect data from children under 18.
3. Why we use it
- To reply to your enquiry and discuss your project.
- To prepare proposals and, if we work together, to deliver our services.
- To improve our website (analytics, only with your consent).
- To meet legal, tax and accounting obligations.
We do not sell your personal data, and we do not use it for unrelated marketing without your consent.
4. Legal basis
We process personal data with your consent (given when you submit a form, contact us, or accept analytics cookies) and for legitimate uses permitted by law, such as complying with legal obligations. You can withdraw consent at any time by emailing us; this does not affect processing already carried out.
5. Who we share it with
Only service providers who help us run our business, under confidentiality obligations:
- Website hosting and email: [Hostinger / email provider]
- Analytics: Google Analytics (Google LLC), only if you accept cookies
- Messaging: WhatsApp (Meta), if you choose to message us there
Some of these providers may process data outside India. We share only what is needed for the purpose. We may also disclose data when required by law.
6. How long we keep it
Enquiries that don’t become projects: up to [24] months, then deleted. Client and billing records: as long as required by law. Analytics data: as per our analytics retention setting ([14] months).
7. Your rights
Subject to applicable law, you can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct, complete or update it;
- erase it, where we no longer need it;
- withdraw your consent;
- nominate another person to exercise your rights in case of death or incapacity.
To make a request, email hello@brownbutton.io with the subject “Privacy request”. We’ll respond within [30] days.
8. Grievances
If you have a concern about how we handle your data, contact our grievance contact: [Name], [Designation] — hello@brownbutton.io. If you’re not satisfied with our response, you may approach the Data Protection Board of India.
9. Cookies
We use only essential cookies by default. Analytics cookies are set only if you click “Accept” on our cookie banner. You can change your choice at any time from the “Cookie settings” link in the footer or by clearing your browser cookies.
Spam protection — our enquiry form uses Google reCAPTCHA to tell people from bots. When you send the form, Google receives technical information such as your IP address and how the page was used, under the Google Privacy Policy and Terms of Service.
10. Security
We use reasonable security measures — HTTPS encryption, access controls and reputable providers — to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and will notify you and the authorities of a breach where the law requires it.
11. Changes
We may update this policy. The “last updated” date shows the latest version; significant changes will be highlighted on this page.